Sending VOICE and SMS messages never been easier. Simply, login via the SMSOO web interface (or download the SMSOO Gateway) and start sending from 1 to 1000000* SMS or VOICE messages to your targeted audience with one click.

How to get started?
If you have obtained your activation PIN, please activate your account to receive your username and password on your mobile via a short message (SMS). Then follow the instructions below:

• How to activate my account?
  By law most countries require us to register and keep the account holder's mobile (Cellular) number to be able to activate new accounts. After sending the PIN code and your Mobile (Cellular) number you will receive the username and password as a short message (SMS) on your phone. Please follow the two simple steps below;
   

  1. Scratch-off to reveal the PIN code on the back of your SMSOO prepaid card. This PIN code is valid for one account and can only be used once.
      

  2. Enter your mobile (cellular) number starting with the country code. Make sure you enter the correct number to receive your username and password. If you do not receive the sms message within 30 minutes, please contact our support team.
     
      

• How to launch the SMSOO Gateway?
  • Please click on Start Gateway to launch the SMSOO Gateway web interface which does not require any download but requires Microsoft Browser and must enable JavaScript and accept cookies.
    
    • Enter your username and password you received after activating your PIN and click on Start SMSOO. The SMSOO gateway will automatically launch.
• How to create or add contacts in address book?
  • Groups are created to be able to organize your contacts and to be able to send promotions for certain clients and or news to others.
    
  • Click "Address Book" and click on Add New Group, give the group a new name and click "Add".
• How to add a new contact or import my list to a group?
  • After creating a group, you can add or import a list of clients that belongs to the created group by importing your list via .csv file (First Name, Last Name, Telephone Number) format.
  • To add a contact information manually, click on Contacts list in front of the group's name:
    
  • To import a list of contacts, click on Upload contacts and choose your file, select the group you want to import the contacts to and press Import List.
    
• How to send an SMS messaging campaign?
  1. Select the group name from the drop down list under "Groups"
  2. Enter your name which will show on the receiver's phone that the message is from you.
  3. Enter your message text starting with a greeting and the receiver's name in such format: Hello $name, the $name will be replaced with the receiver's own name. This will give the message a sense of personalization when the reader notices his name. If you wish to send a message in Arabic, please check on the Arabic button.
     
• How to send a VOICE messaging campaign?
  1. First time users will have to record the greetings voice which will be heard by your audiences. Please click "Recording Studio", click on "Record Voice Message". Do not change the name of the "greetings" file.  Click Greetings > Record New > always use the file name greetings > Click Record > Click Stop Recording when finished > wait for your recording to be converted automatically > Press Return.
     
     • You will see a list of your voice recordings which are ready for your VOICE campaign.
     • Click Enable
  2. You must enable your voice campaign to be able to start the voice messaging service. Please click on "Enable Voice Message" then click add to enable.
  3. On the right box you will see a list of live voice messages as being heard by your audiences.
• How to recharge my credit?
  • You have few options on how to recharge your account with credit:
    • Contact your reseller or any local distributor that sells our service and ask for a recharge card.
    • Use your credit card to make an instant refill of your account.
• How can I get answers to my questions or technical support?
  • Click on the Support tab and fill the technical support trouble ticket describing your issue or type any question you might have. Our technical support team is available 24/7/365 to serve you.
    
• How can I see my balance or check my SMS Rates or Voice rates.
  • On the top right corner your balance will be displayed and links to your available tariff rates.
    
• How can I manage my account or check message history?
  • Please click on "Account Manager" tab and click on the menu selection to choose the desired feature.